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Help Desk Contacts


Business Area  Section(s) Providing Support  Contact Details 
Manifest Reuben Chetcuti e: manifest.customs@gov.mt
t: 25685247

  Freeport e: freeport.customs@gov.mt 
t: 21650849

  Lab. Wharf e: labwharf.customs@gov.mt 
t: 21 820940/677547

  Hal-Far Complex e: halfar.customs@gov.mt 
t: 21 650529/30/31
     
     
Diplomatic, Personal
effects, Returned
migrants, Yachts,
Accessibility Exemptions
Customer Care / Front Office 

e: frontoffice.customs@gov.mt
t: 25 685120/1/3/8

     
     
Economic Procedures,
ECS, 
Exports, REX, 
Authorisations
Customs Economic Procedure Unit (CEPU) e: cepu.customs@gov.mt
t: 25 685141/142/143
t: 25 685186/207 
     
     
Air Cargo Airfreight e: airfreight.customs@gov.mt
t: 21 222965
     
     
Postal, EMS  Parcel Post Office e: parcelpost.customs@gov.mt
t: 21 236795 
     
     
Courier Customs Express Freight Office (CEFO)  e: courier.customs@gov.mt
t: 21 257028 
     
     
Excisable Goods Energy Products Unit  e: fuel.customs@gov.mt
t: 25 685216
 
  Alcohol and Beverages Unit  e: excisecontrolunit.customs@gov.mt
t: 25 685264
 
  Tobacco Unit  e: tobacco.customs@gov.mt
t: 25 685219
 
  Non Harmonised Unit  e: nhgu.customs@gov.mt
t: 25 685218 
     
     
Warehousing,
Ex-warehouse
Warehousing Unit  e: warehousingunit.customs@gov.mt
t: 25 685134/5 
     
     
Groupage Hal-Far Complex  e: halfar.customs@gov.mt
t: 21 650529/30/31 
     
     
Quota
Taric & Quota Unit  e: capunit.customs@gov.mt
t: 25 685232/47 
     
     
Full Load Container
Inspection
Examination Shed  e: examshed.customs@gov.mt
t: 21 650529 
     
     
Classification, Taric Binding Tariff Information Unit (BTIU)  e: btiu.customs@gov.mt
t: 25 685170/5 
     
     
Incidents, Technical
Issues, Improvements
Computer Section  e: compsec.customs@gov.mt
t: 25 685149/286