Notice to all economic operators: Customs services rendered on Merchants' Request

In accordance with Regulation 35 of S.L. 37.05, the Director General (Customs) has decided on the number of Customs Officials performing services on merchant’s request. Therefore, with immediate effect, the number of officials assigned for the specific services is being established as follows:


  • Release of imported goods from a Customs Area/ premises – 1 Customs Official;
  • Release of imported goods at owner’s premises – 2 Customs Officials;
  • Acceptance of goods in a public warehouse – 1 Customs Official;
  • Acceptance of goods in a private warehouse – 1 Customs Official;
  • Processing of Customs Declarations/ Documents outside Office hours – 1 Customs Official;
  • Release of goods from a public warehouse – 1 Customs Official;
  • Release of goods from a private warehouse – 1 Customs Official;
  • Release for Export – 1 Customs Official;
  • Dispatching of TSB/ Container/ loose cargo – 1 Customs Official;
  • Discharge/ loading of fuel products – 2 Customs Officials;
  • Inspection of fuel barges – 2 Customs Officials;
  • Fuel waste control – 1 Customs Official;
  • Fuel bunkering – 1 Customs Official;
  • Examination for valuation purpose – 2 Customs Officials;
  • Tallying of T1 consignments – 1 Customs Official;
  • Escorting duties – 1 Customs Official;
  • Fixed point guarding duties – 1 Customs Official (unless otherwise directed); and
  • Sealing of Containers (Customs Auxiliaries) – 1 Customs Official.

Ever service requested is to be accompanied by the relevant form (Form 12). Such Form is to denote: name and signature of trader; exact date, time and place of actual attendance; the name of the official/s who actually rendered the service/s; as well as the relevant LRN numbers/ Container number of the consignments that were controlled throughout the specific service.


Consignments not selected for control through the Risk Management System (green consignments) shall not be examined by Customs, for no reason whatsoever. If, and when, the Department, under the direction of the respective Director, decides to effect random controls on specific  green consignments, these are to be undertaken at no charge to the economic operator.