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Attn: All Economic Operators Notice from the Customs Department: Issuing of the gate pass out and presentation of all supporting documents

The Customs Department is doing its utmost to do what is necessary to help reduce the spread of the coronavirus. 

In view of this prevailing situation arising out of Covid-19, the Department would like to inform all Economic Operators that as from Monday, 23rd March 2020, which will become mandatory as of Wednesday, 1st April 2020 until further notice, issuing of the gate pass out for full load and groupage containers exiting from the Freeport Terminal would need to be done electronically.

Traders or their customs clearing agents are being requested to scan a copy of all the required documents, including a copy of the notice of arrival/delivery order, invoice, packing list, T2L certificates, etc and sent them via email to [email protected]  This is not required where you had already previously electronically attached such documents to the import customs declaration.  Customs will process the document, issue and return the gate pass via the same email address copying customs offers stationed at Freeport.  The Department reserves the right to ask for the original documents where it deems appropriate.    You are then kindly being demanded to print the gate pass and present it at the Freeport Gate . 

For additional clarification, you may wish to contact Ms Rachelle Fiorini on [email protected]

Your cooperation in this regard is highly appreciated.